Privacy Policy Holland Supermarket
Holland Supermarket, located at Harnjeshof 43, 6707 EP Wageningen, The Netherlands, is responsible for the processing of personal data as shown in this privacy policy.
Contact Details:
1. Personal data we process
Holland Supermarket processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address details (billing and delivery address)
- Email address
- Data about your activities on our website (via analytical software, see section 5)
(Please note: payments are processed via an external payment provider. We do not store bank account numbers ourselves).
2. For what purpose and on what basis we process personal data
Holland Supermarket processes your personal data for the following purposes:
- Handling your order and payment.
- To offer you the opportunity to create an account.
- To deliver goods and services to you.
- To be able to email you if this is necessary to carry out our service.
- Holland Supermarket also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
3. How long we retain personal data
Holland Supermarket does not store your personal data longer than strictly necessary to realize the purposes for which your data are collected. We comply with a statutory (fiscal) retention period of 7 years for basic data such as invoices and order history. Accounts that have been inactive for more than 3 years will be deleted.
4. Sharing personal data with third parties
Holland Supermarket does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. This includes our shipping partners and payment providers.
5. Cookies, or similar techniques, that we use
Holland Supermarket only uses functional and analytical cookies. We do not use marketing or tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or shopping cart when you first visit this website.
- Functional cookies: These are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings and the contents of your shopping cart.
- Analytical cookies: We use Google Analytics to gain insight into how visitors use our webshop. The storage of IP addresses by Analytics has been restricted/anonymized as much as possible, so that this data cannot be directly traced back to you as an individual.
6. View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Holland Supermarket. You can send a request for inspection, correction or deletion to
[email protected]. To ensure that the request has been made by you, we may ask you to send a copy of your identity document (make your passport photo and citizen service number black in this copy to protect your privacy).
7. How we protect personal data
Holland Supermarket takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Our website uses a reliable SSL Certificate. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at
[email protected].
